Post Office branches are owned and managed by all sorts of people.
If you join us you can expect to work in one of the following environments.
Rural Post Office branches have a special role. They make an enormous
contribution to local communities by helping to sustain village
shops, support vulnerable people and generally act as a focal point
for the local area. Whether you're helping a customer with advice
on Government services or helping send a parcel to a loved one,
you'll be providing services that are essential to people's lives.
These branches typically have one or two counter positions, and
probably have regulars just as likely to pop in for a chat as to
buy a stamp. There's almost no limit to the role you could play
in these rural locations, taking part in community activities or
perhaps even lending a hand in local organisations.
In a suburban branch you'll serve a variety of customers. Regulars
may want to pass the time of day, keeping you abreast of local events,
with up to five counter positions you'll also have a steady passing
trade to keep you busy. Like rural and high street branches, many
suburban branches supplement their income by offering other retail
products. This is particularly valuable in the changing neighbourhood
sector where Post Office branches have to compete with other retailers.
High street branches
In a busy high street branch you'll meet people from all walks of
life - from customers popping in during their lunch breaks to renew
their road tax to students ordering Bureau de Change products for
Many of these branches are in busy retail centres in cities and
large towns offering the full range of products and services. Given
it's size, this type of Post Office branch would be ideally suited
to someone with retail experience who can make a major capital investment.
You'll find life busy in a high street branch.
The largest of these may have ten or more serving positions, so
there'll be a constant stream of new faces who'll look to you and
your employees for up to the minute information and advice.
Whatever their size or location, all Post Office branches require
people with great energy and enthusiasm to maximise potential.
How much will I need to invest?
If you decide to be part of our future the level of investment required
will depend upon the size and location of the branch you apply for.
Remember there will also be set-up costs required to prepare your
retail space. When you apply you may be asked to prepare a business
plan, depending upon the type of branch you'd like to run.
In return for your investment we'll provide a training package and
ongoing support for you and your staff, so that you can deliver
the promise of good service that customers associate with the Post
Remember that we pay you for the business that you carry out on
our behalf. There is no limit to your potential. The more business
that you do the more you are paid.